From the golden Sands to the Southern Skies

After seven transformative years in Dubai, I found myself standing at yet another crossroads. They say the grass is greener on the other side, but I wasn’t just looking for greener pastures - I was looking for new challenges, new markets, and a new way to make an impact. Australia was calling, and I was ready to answer. Transitioning to a new continent wasn’t just about relocating - it was about reinventing myself in a different business landscape. The opportunity to continue with Avaya in Australia was there, but it wasn’t handed to me. A rigorous interview process stood in my way, and one defining question still echoes in my mind:

“What do you bring to the region?”
I didn’t hesitate.
“Grit.”

And grit is exactly what I brought.

.. And with that, I embarked on a new journey—spending the next five years at Avaya, applying my experience, resilience, and problem-solving mindset to new markets before eventually exploring even greater opportunities.


Solutions Engineer – Australia

Avaya | Sydney, Australia
July 2017 – February 2022

Key Achievements:

  • Successfully supported sales bookings and targets across cloud migrations, subscriptions, products, and services.
  • Enhanced the sales community’s knowledge by contributing insights on key business and technology topics.
  • Provided valuable product feedback to influence Avaya’s solution development and roadmap.
  • Maintained continuous professional development, ensuring up-to-date expertise in Avaya’s solutions.

Key Responsibilities:

  • Engaged with customers to gather, review, and qualify business requirements.
  • Designed, documented, and presented tailored solutions, ensuring alignment with business needs.
  • Delivered compelling product demonstrations to customers and business partners.
  • Led value-driven conversations with enterprise customers, identifying upsell and cross-sell opportunities.
  • Collaborated with cross-functional teams (cloud, governance, architecture, commercial, and professional services) to drive successful cloud migrations.
  • Managed RFPs, RFIs, and RFS responses, ensuring high-quality submissions.
  • Played an active role in account planning, supporting strategic sales initiatives.